Customer Education Leads To Retention and Revenue.
The Intellum Platform gives you everything you need to educate your customers, partners, and employees on the products and services you sell.
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Deliver Highly-Personalized & Engaging Learning Experiences.
The people you want to connect with are more likely to engage if they feel like the experiences are built just for them. With large and complex audiences, you don't want a "one size fits all" approach.
WITH INTELLUM YOU CAN
Customize the Look & Feel
Easily align with your brand guidelines, choose from multiple homepage layouts and configurations and leverage HTML, CSS, and Javascript for advanced customization.
Advanced Audience Segmentation
Segment large audiences into clearly defined groups, create group-specific branding and content experiences, and introduce unique user journeys based on personas and desired outcomes.
Personalize the Experience
Leverage our powerful recommendation engine and automatically suggest content, topics, and events based on the individual user’s activity, history, and preferences.
Create a Community
Create engaging collaboration and networking experiences inside and outside the platform, on desktop and mobile, using the only social tool purpose-built for external education.
Reward Desired Behavior
Use positive game mechanics like leaderboards, challenges, badges, and awards to track and reward engagement or progress against a specific initiative.
Track and Report on Everything
Permission data visibility, create powerful custom reports and share the impact with internal teams, stakeholders, and external audiences. Easily export to BI and data visualization tools for even deeper insight and analysis.
Introduce a Single Destination.
Give your audience one consistent location for accessing all of your live and on-demand educational content.
WITH INTELLUM YOU CAN
Educational Content
Client onboarding
Product training
Knowledge management
Skills-based initiatives
Certifications
Live Events
Webinars
In-person instruction
Virtual trainings
Large meetings
User conferences
Create and Manage a Wide Range of Content.
Transferring knowledge effectively is the key to learning success, and central to that role is content. We give you more powerful content tools than any other provider in the space.
WITH INTELLUM YOU CAN
Create Your Own Content
Rapidly author blog post-like pages of content, quizzes, surveys, and assessments from inside the platform.
Create and deliver modern eLearning courses INLINE with Evolve, the #1 content authoring tool in the industry.
Leverage Existing Content
Easily present an existing file, document, presentation, eLearning course, link, or video, and make it a trackable, reportable learning activity.
Organize and Structure Content
Mix and match these assets into paths, group paths into a collection (ideal for certifications), and organize content into easy to navigate topics.
Streamline the Content Creation Process
Use CMS-like permissioning and versioning for better publishing controls. Simplify complex localization processes and translation workflows.
Bring Live Events Front and Center
Help users connect the dots between your on-demand educational content and the live webinars, product training, virtual meetings, and conferences you create.
Keep Track with Versioning
Grant editing and reviewing rights, lock content properties except when in editing status, preview draft content as a student, and manage all versions of an activity to gain more control over content creation.
Advice on Essential Customer Education Topics
Underscore is a series of monthly webinars that elevates the voices of Intellum’s greatest asset, our people. It serves as a vehicle for Intellum’s thought leadership in the Customer Education space.
Each month, our experts will share knowledge and practical advice on essential customer education topics.
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Intellum
3525 Piedmont Rd NE
Bldg 7, Suite 500
Atlanta, GA 30305
Questions & Comments
contact@intellum.com
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support@intellum.com
The Secrets to Customer Education Success: Taking a Strategic Approach
Companies have gotten so good at selling outcomes that they often overlook the need to teach their users how to achieve those outcomes.
The benefits of customer education are clear, few companies know how to successfully educate customers at scale. (They haven’t yet discovered The Intellum Framework.)
THOUGHT LEADERSHIP FROM INDUSTRY EXPERTS
